Description
The Cambodia Induction Trip is not the same as a Hair Aid International project. This trip is a three-night, four-day trip, that will immerse you in the culture and let you experience life as a Cambodian would.
Accommodation is a five-star hotel, all meals; breakfast, lunch and dinner are included. We have local tour guides with us and travel in airconditioned vehicles. All entry fees to every stop are included.
This trip occurs only once a year and has limited places.
This trip occurs three days prior to the Cambodia International Project.
The trip begins in Phnom Penh, the capital of Cambodia. Here you will stay in luxury hotel accommodation, for three nights. On day one, we will visit Tuol Sleng Genocide Museum and Killing fields before lunching at a local restaurant that has ethical and sustainable goals listed as its values. After lunch, we will travel to an organisation that houses and educate young children. These children live in the slums but are supported by the organisation that educates them, sends them to school, and makes sure they have the best start in life possible. You'll be sharing some time with these incredible children.
From here we tour the local slum community and see how the locals live. We will be providing free haircuts for the children in care in this location, and we will be handing out gifts. From here we return to the hotel to prepare for our evening. This is an evening of the cultural explosion of taste and dance while we enjoy dinner that has been prepared by a world-renowned chef.
The next day we will be visiting Handicraft rooms and speaking with the workers who have been rescued from the sex slave gangs or drug runners. You’ll have an opportunity to buy the goods they have personally made.
We will also be visiting a jewellery factory and hearing the story of how their work supports those that have been rescued from a life, less desired. From there we will be attending our location and receiving a Mock blessing from a practising Monk.
We will partake in a water ceremony and a flower ceremony before being individually blessed in the ceremony. After our blessing, we move on to lunch at a local restaurant that again supports people learning a trade in hospitality. We will then be attending a local dance school and learning traditional dance. Traditional musical instruments will be played, and artwork by displaced individuals can be viewed, while they are creating these masterpieces. We have special dining in the dark experience that night, waited on by blind waiters and hospitality staff.
The next morning, the final day of the induction trip, we fly to Siem Reap. Our final trip day includes visiting the local markets, partaking in a spa session, and lunch at a rooftop restaurant. Those that are joining our Hair Aid project immediately after the induction trip, they will join the rest of the team in Siem Reap.
For those that are not continuing on with the Hair Aid project, the Cambodia induction trip is finished, and private travel commences.
Country Info
We work with a number of community groups in Siem Reap.
Our main training area is in the women’s jail. Hair Aid has an official Memorandum of Understanding to do this training. This jail has a training salon set up inside. We train women that have been arrested and convicted of prostitution, drug selling, robbery, or stealing, usually because this is the only way that they can earn money. We teach these women basic haircutting skills, which they will continue to hone during their time in prison. Once they are released, they receive the haircutting resource kit and can create a micro-business, using their skills to earn honest money.
We work with organisations that have rescued women from prostitution gangs. These women are house in a safe house. This is an identified safe location, and we have a memorandum of understanding to enter these premises and train the women. In five days we teach them basic haircutting skills, and with the skill, they can move from the safe house be relocated and have an opportunity to create a micro-business to support themselves.
We also work with older orphans here. Many of these have been street children, they have been taken in by charities, and they need to learn a skill before they are released to live on their own at 16 years of age. Those that do not learn a skill before they are released, become street people, with little hope of a positive future. We work with them while they are still in the orphanage, teaching them basic haircutting and barbering skills, which allows them to have the skill to earn money when they are released from the orphanage.
What To Pack
Here is a suggested list of what to pack. Try to stick to 10 kilos baggage, because the rest of your luggage is usually for Hair Aid resources!
What to pack
CLOTHES: Casual unbranded Tshirts, underwear, 3 x long shorts/ long skirts/harem pants, rubber flip flops for the shower, socks, shoes you can throw out afterwards (Hand Foot and Mouth disease is currently in Indonesia), hat (you will get a Hair Aid hat too!), casual clothes for evening / dinner outings.
OTHER: Medicines *Letter from Doctor needed*, sunscreen (I buy there), mossie
repellent bands (or buy lotion there), baby wipes (or buy there), toiletries
(minimal), drink bottle (or buy there).
TECHNOLOGY: Mobile phone, chargers for mobiles / computers, powerboard (to
recharge phones).
TRAVEL: Passport, Travel documents in print, COVID Vacination forms in
print, Hotel booking letter in print
Tools to pack:
We are always needing second-hand hairdressing tools.
We ask all volunteers coming on a project to ask their Hairdressing friends if they have any old scissors they would like to donate. We will then get these sharpened on-site, and use these in the training. In addition to this, we are always needing hairdressing capes. If everybody could pack 10 old capes, once again asking your networks to donate their old ones.
If anybody has old dolly heads, please bring these. These are great tools to use, and it doesn’t matter what length of hair is still left on them. We can always use dolly heads.
Water spray bottles are always needed, if you have any old ones that are no longer using your salon, please bring these. This also goes for any hair clips and combs that are no longer being used.
Other items to pack:
You will be surrounded by children at the location. The children love colouring books and pencils crayons and any drawing tools. They love balloons, they love bubble blowing toys, and they love little bracelets. If you have any young children reading books, these can be donated to the local school.
On graduation day, it is sometimes nice to give a little gift from yourself to your trainees. Do not have to do this, as they receive their scissor kit and another graduation gift from Hair Aid. However, many volunteers do like to give a small gift, and sometimes it is easier to bring these from home. This does not need to be much, a cotton bracelet, a card, a pen, a keyring, a hair clip, combs, playing cards, small mirrors, a makeup purse, lipstick or nail polish. On average you will have between 20 and 25 trainees at your location.
Whats Included
Project costs cover seven nights’ accommodation and all other associated costs of the project (team uniforms, airport collection and drop off, security fees, on the ground transport during the project, team project insurance, administration, community fees, translator costs, local/in-country staff expenses (transportation/uniform expenses), location inspections, government paperwork requirements, graduation celebration costs, resource purchases, COVID packs, team medical kit, tips and incidentals).
What is not included
You’ll need to book and pay for your own flights to/from airports at home town and pay for your own private medical insurance (mandatory). Medical insurance will need to include COVID plus cover.
You are responsible for paying for your individual food and drink during the project. Food/drink is usually $30 a day max.
Payment timeline: We have ‘Lay-buy’ on our web page – you can pay in full, or spread payments out over a few months. Deposits of $500 are due on sign up and are non-refundable. Final payments are due one month before the project start date.
Itinerary
Once you have flown into Phnom Penh, you will be greeted by local members of our team, who will help you with your baggage into the transportation. You will then be transported to the hotel accommodation.
There will be some members of the group there, as well as the project leader, and the rest of this day is free time to allow you to recover from your flight.
We begin Thursday with breakfast situated in the grounds of the hotel accommodation. Enjoy the gentle atmosphere beside the pool and feel the calming breezes you listen to the birds. Our tour guide collects us at 9 am for an air-conditioned ride through the countryside. Our tour guide will be providing local historic knowledge along the way.
Our first stop is to Visit Tuol Sleng Genocide Museum and Killing fields. This is a very emotional place to visit and you will be hearing the stories of what occurred and the impact that it has on past, present and emerging Cambodians. This is an important part of the tour because it sets us up for what we are going to experience over the next three days.
Lunch today will be at a local restaurant that has been created to provide hospitality and catering training for people that have either been rescued from unsafe practices such as prostitution, drug gangs, or the mafia. We lunch here to celebrate and support the mission this organisation has created. Within travel to an organisation which is located deep in the heart of the slums.
There is a wonderful organisation here that supports orphans who have no family to support them. The children are here are educated, housed, fed, and receive medical treatment to enable them to live a positive life. They are supported in education in several ways. When we go here, we take our haircutting tools, and we provide haircuts to all the children. We then provide gifts that we have brought with us, to the children. We then spent some time looking at the schoolwork before having a walk through the community, seeing how the houses are built in the slums.
You will have an eye-opening experience seeing how people eak out an existence in these very critical conditions. We then journey back to the hotel for some free time, showers and get ready for dinner. Our eating experience tonight is at a restaurant that specialises in Cambodian food. The atmosphere and décor are spectacular and our hosts delightful. We are transported back to our hotel for the evening end.
Breakfast at the hotel. The tour guide will collect the group for a visit to the ISF organisation at 9 am. Here you will experience how one organisation makes change with an entire community vision from food for nursing mothers, providing rice for school children to building a preschool, middle school and high school as well as a full university for all children to strive towards.
You’ll see trade school training and the medical facility that is fully functioning. After this empowering tour, we will visit the Peace Handicrafts Sewing rooms. The Peace Handicrafts Sewing rooms where people with polio, club feet and those that have missing limbs work making clothes, bags, purses, and many other sewn articles.
This workshop is ethically managed and Hair Aid orders items from this workshop. A quick visit to the food markets before heading to the Monk Blessing. The Monk Blessing is one of the traditional Buddhist ceremonies. It is customary for the Cambodian people to visit a local pagoda to cleanse themselves of bad karma and to seek help from the Buddha. The blessing renews their karma, creating happiness, prosperity and good luck.
The Monk blesses a person by chanting holy water whilst reciting Paley (early Buddhist scriptures). At the end of the blessing, the Monk offers a Red String as a part of the ceremony. It is worn for and symbolizes blessings to the wearer. They will then attend a local restaurant for lunch, once again enjoy the hospitality and being catered to buy those are in training for hospitality and restaurant positions.
After lunch, we attend the Academy of Arts where we get to partake on stage in traditional dance moves after attending our own training sessions. Viewing the creation of hand-drawn masterpieces in ink and charcoal can be viewed while they are being formed here. We will also have a session will be a train to play musical.
A short journey back to the hotel for a swim or relax before dressing for our Dining in the Dark experience this evening. The waiters here are unique and the time you spend here will make for everlasting memories. The group returns to the hotel accommodation for their final night.
Today is an early start and we leave for the airport at 7:30 am. We will have breakfast kits packed and placed in the transportation, to be eaten on the way to the airport. Our flights leave early to allow us to land in Siem Reap at 9:55 am.
Upon arrival in Siem Reap we will be taken to a hotel accommodation where we can store our bags. From there we will visit the local markets, savouring the sights and sounds of the colourful noisy atmosphere. A bit of relaxation time then as a group heads to a local spa, where we will be treated to facials massages and foot rubs.
Fully relaxed we will celebrate the end of the Cambodia induction trip with a celebratory lunch at a rooftop restaurant
Wednesday
Once you have flown into Phnom Penh, you will be greeted by local members of our team, who will help you with your baggage into the transportation. You will then be transported to the hotel accommodation.
There will be some members of the group there, as well as the project leader, and the rest of this day is free time to allow you to recover from your flight.
Thursday
We begin Thursday with breakfast situated in the grounds of the hotel accommodation. Enjoy the gentle atmosphere beside the pool and feel the calming breezes you listen to the birds. Our tour guide collects us at 9 am for an air-conditioned ride through the countryside. Our tour guide will be providing local historic knowledge along the way.
Our first stop is to Visit Tuol Sleng Genocide Museum and Killing fields. This is a very emotional place to visit and you will be hearing the stories of what occurred and the impact that it has on past, present and emerging Cambodians. This is an important part of the tour because it sets us up for what we are going to experience over the next three days.
Lunch today will be at a local restaurant that has been created to provide hospitality and catering training for people that have either been rescued from unsafe practices such as prostitution, drug gangs, or the mafia. We lunch here to celebrate and support the mission this organisation has created. Within travel to an organisation which is located deep in the heart of the slums.
There is a wonderful organisation here that supports orphans who have no family to support them. The children are here are educated, housed, fed, and receive medical treatment to enable them to live a positive life. They are supported in education in several ways. When we go here, we take our haircutting tools, and we provide haircuts to all the children. We then provide gifts that we have brought with us, to the children. We then spent some time looking at the schoolwork before having a walk through the community, seeing how the houses are built in the slums.
You will have an eye-opening experience seeing how people eak out an existence in these very critical conditions. We then journey back to the hotel for some free time, showers and get ready for dinner. Our eating experience tonight is at a restaurant that specialises in Cambodian food. The atmosphere and décor are spectacular and our hosts delightful. We are transported back to our hotel for the evening end.
Friday
Breakfast at the hotel. The tour guide will collect the group for a visit to the ISF organisation at 9 am. Here you will experience how one organisation makes change with an entire community vision from food for nursing mothers, providing rice for school children to building a preschool, middle school and high school as well as a full university for all children to strive towards.
You’ll see trade school training and the medical facility that is fully functioning. After this empowering tour, we will visit the Peace Handicrafts Sewing rooms. The Peace Handicrafts Sewing rooms where people with polio, club feet and those that have missing limbs work making clothes, bags, purses, and many other sewn articles.
This workshop is ethically managed and Hair Aid orders items from this workshop. A quick visit to the food markets before heading to the Monk Blessing. The Monk Blessing is one of the traditional Buddhist ceremonies. It is customary for the Cambodian people to visit a local pagoda to cleanse themselves of bad karma and to seek help from the Buddha. The blessing renews their karma, creating happiness, prosperity and good luck.
The Monk blesses a person by chanting holy water whilst reciting Paley (early Buddhist scriptures). At the end of the blessing, the Monk offers a Red String as a part of the ceremony. It is worn for and symbolizes blessings to the wearer. They will then attend a local restaurant for lunch, once again enjoy the hospitality and being catered to buy those are in training for hospitality and restaurant positions.
After lunch, we attend the Academy of Arts where we get to partake on stage in traditional dance moves after attending our own training sessions. Viewing the creation of hand-drawn masterpieces in ink and charcoal can be viewed while they are being formed here. We will also have a session will be a train to play musical.
A short journey back to the hotel for a swim or relax before dressing for our Dining in the Dark experience this evening. The waiters here are unique and the time you spend here will make for everlasting memories. The group returns to the hotel accommodation for their final night.
Saturday
Today is an early start and we leave for the airport at 7:30 am. We will have breakfast kits packed and placed in the transportation, to be eaten on the way to the airport. Our flights leave early to allow us to land in Siem Reap at 9:55 am.
Upon arrival in Siem Reap we will be taken to a hotel accommodation where we can store our bags. From there we will visit the local markets, savouring the sights and sounds of the colourful noisy atmosphere. A bit of relaxation time then as a group heads to a local spa, where we will be treated to facials massages and foot rubs.
Fully relaxed we will celebrate the end of the Cambodia induction trip with a celebratory lunch at a rooftop restaurant
FAQs International Project
What does the week on the project look like?
For those that fly in on the Saturday before the project you can either do; some private travel and sightseeing or come straight to the accommodation, meet the Project Leader and any others already there, or do some sightseeing in and around the city. Sunday morning we do some food shopping for breakfasts and lunches, and then find lunch. After lunch we wait at the accommodation for everyone that is still flying in. Sunday afternoon, once everyone is together, the project leader will do induction/cultural training, hand out team uniforms, go over the training manual, and answer any questions you might have. Teams are formed, and resources are packed. (Volunteers are placed in teams of 2-4 and will travel to locations daily as a group). Monday morning, we eat breakfast at the accommodation and then teams travel to the training location and begin the five day training program. Every day a driver will take Hair Aid teams to and from the locations. Monday morning we teach how to use hair cutting tools, head shapes, how to section hair and how to do a straight cut. We work on live models. We usually gain models from the local community, friends or family, and even workers in local businesses. By the end of the first day, the trainees should have cut 2 – 3 straight cuts. We finish training at 4pm each day. We take a break for lunch when it suits the trainees. On day 2, Tuesday, we teach how to diagonal forward and backward and layers. Again, we train on live models, so that the trainees are learning on real live people. By Tuesday afternoon the trainees should have cut 2-3 more hair cuts. On Wednesday we teach graduation/bob cut. Thursday is when we teach men’s cuts. This is a wonderful day as many people have gained great skills by now and they can confidently do 2 – 3 men’s cuts in a day! On Friday we demonstrate a few different styles, encouraging the learners to see what they can achieve with more practice. Then we hold a celebration party, and everyone that has completed the training, and can do the haircuts gets a personal certificate from Hair Aid. They then also get a scissor kit, with scissors, clips, comb and a cape all in a closed bag so that they have the tools to begin earning money from hair cutting
Where is the training held?
Training locations can be anything from a church hall, a park, inside a slum community, under a tarp strung out between trees, on the side of a road, or in an air conditioned room. Locations are located within a taxi drive of 30 - 40mins from our accommodation. Volunteers will be in teams of 2-4 and will travel to locations daily as a group.
Are the communities safe where we train?
We do not train in unsafe locations. We work with local government and management before partnering with organisations to maximum the safety of the entire team. Local community managers will be at the locations providing support and translation help. The Project Leader will visit your site during the project as well.
What type of accommodation does the team stay at?
The entire team stays together at one location. Accommodation is not 5 star, and varies from country to country. All accommodations are safe and secure, have their own bathroom and have security. Rooms are shared. If you want your own room an additional charge will need to be paid by you.
Who comes along to projects?
Volunteer hairdressers/ barbers and beauticians and supporters, all come together to teach people living in critical poverty how to cut hair and do manicure/pedicures.
I’m not a qualified hairdresser yet, can I come?
YES! Everyone is welcome, emerging stylists will be paired with qualified hair stylists and you will be well looked after .
Can non-hairdressers come along?
Yes! They will be allocated to a team, your team if you like, and they will have lots of jobs to do! We need lots of hands on deck to make the projects work.
Costs:
Project costs vary per country. Projects in the Phillipines, Cambodia, Thailand and Vietnam are $AUD2,345pp. Projects in Indonesia are $AUD2,117pp.
What does the cost cover?
The Project cost covers seven nights accommodation (Saturday night before the project so you are there for the Sunday start date), tool/resource purchases, freight to get tools to the country we are working in, the entire week’s ground transport + drivers that stay at the location with you, project insurance, your team tshirts & cap/hat, administration and logistics costs (project facilitation and management, project transportation, translators, hall hire, graduation certificates, celebration cakes, location costs, etc). Volunteers pay their own flights, and personal medical insurance. Food and drink are also the responsibility of the individual volunteer
What is included:
Seven nights accommodation (starting Sunday night before the project, resource purchases, ground transport, project insurance, two team tshirts & cap/hat, administration and logistics costs (project facilitation and management, project transportation, translators, graduation certificates, celebration cakes, location costs, hall hire, etc).
What is not covered:
Flights, personal medical insurance (must have), food, drink/s, personal items, travel to/from airports at home town.
Payment timeline: We have ‘Laybuy’ on our webpage – you can pay in full, or spread payments out over four payments. Deposits of $500 are due on sign up, and are non-refundable. Final payments are due one month before the project start date
Can I fundraise to cover the costs?
Yes! Hair Aid Inc. is a registered charity with tax deductible status. Fundraising activities can be conducted to raise the costs of the project. All types of fundraising can occur from crowdfunding, to wine and cheese nights, to raffles/Tricky Trays.
What do we wear on the projects?
We wear our team tshirts and long cotton harem style pants during training. We wear out Hair Aid caps or hats. It is culturally unacceptable to show shoulders, midriffs, cleavage, or too much booty so no low cut clothes, or leggings allowed. It’s also a makeup and jewellery free week for volunteers. Excess jewels and bling can make volunteers a victim of crime and also full makeup, nails, etc can be intimidating to learners. For these reasons you are asked to remove jewellery (plain wedding bands are fine) and makeup for the week. At night, after the training is completed, normal casual wear is acceptable but please remember that showing shoulders, midriffs, cleavage, or too much booty highlights you to the immediate community and can cause problems for the team in general, particularly if the team heads out as a group at night. Your Project Leader has a big job keeping everyone safe, so we ask volunteers to be considerate with their dress and help lessen any likelihood of danger to yourself or the team by following this requirement.
Why no makeup?
You are asked to wear no makeup during the project. We ask that you only wear soft tone/colour pink natural or nude nail polish. There’s a couple of reasons ask this. Firstly it’s not needed, secondly we'd rather trainees focusing on the training as we have limited time to achieve what we need to achieve. Also it’s incredibly intimidating for them to have someone come in made up with eyeshadow, lashes, mascara, lipstick, blush etc etc. The feedback that we have is that they feel that they can’t approach trainers when they look like that, so it’s a week free of make up! You are more than welcome of course to wear tinted moisturiser with sunscreen in it.
Do I need immunisations?
Only your Doctor can give you medical advice. Please consult your Doctor regarding immunisation advice. We travel to areas where many tourists visit every year, so there is much information available regarding immunisation requirements.
I’ve not travelled much before. Will someone pick me up from the airport?
Yes, airport collections can be arranged. We also have transport back to the airport after the Project finishes for those flying straight back home.
When I land do I need to take a cab to the hotel or will I be picked up?
You will be picked up from the airport and driven to the accommodation. Once we know everyone’s flight details we will book the airport collection.
Is there any extra precautions I need to take?
During the day you’ll need to ensure you’ve got both sunscreen and mosquito insect repellent on. Some location you’ll be walking through communities that may not be much shade, and while you do have your Hair Aid cap/hat, it’s best to have sunscreen on as well for added protection. Insect and mosquito repellent is your perfume of choice for the week! You apply in the morning, at lunch, after you’ve had a shower at night, before you go out to dinner. You’ll also be issued with mosquito coils to place in your bathroom at night to minimise mosquitoes 🦟 getting into your room.
Is the water safe to drink?
We always drink bottled water when we are on a project, no matter what country we are in. We suggest you purchase a 5 L bottle of filtered water and decant that into a smaller drinking bottle for the week. Your use this water for coffee, tea, cleaning your teeth and taking with you to drink on project locations.
Can I extend my flights and do some personal travel before or after the project?
Yes! Absolutely!
How much spending money do I need?
Tricky question! You will need food money for lunch and dinner. On average dinner is $6 - $10, with beer. You will need money to buy drinks, bottled water and snacks. Internet, SIM cards are all available at the airport and are your own responsibility. If you buy ‘extras’, such as clothes, makeup at the Mall, only you will know what you’d spend there!
Is it best to take ATM cards over there or cash?
I have used ATM machines when I travel since 2010 and I’ve personally never had a problem. In all the projects that we’ve had I can count on one hand the number of volunteers that have had trouble with drawing on their cards. That’s not to say someone will have trouble from time to time. What we suggest is that you take over $100 worth of your own currency, converted into peso so you’ve got that on you as you fly in. As soon as you land at the airport, withdraw some money from the ATM. If there is an issue with someone’s card, and you absolutely can’t get cash out the project leader will loan some money for what you need for the week and It will be sorted out later.
Internet and local SIM cards, are these available?
Internet, SIM cards are all available at the airport and it is recommended you get your phone changed over when you land so you have immediate internet connection as you are traveling with the driver to the accommodation. Costs for this are your own responsibility.
Is it ok to take prescription medicines with me?
If you are travelling with prescription medicines you will need to do one of two things. Either get a letter from your doctor saying that you need the prescription medicines and you keep that with you and your other travel documents. Or, actually take your prescription that your doctor has provided, as proof of the medicines belonging to you for health reasons. It is generally a rule when you travel to any country in the world that you carry authorisation for prescription medicines.
Do we take our own scissors/tools?
No. We use the tools we gift the trainees - that way you get to check all the kits and make sure all tools are good to use - ALSO your tools are safe at home and not at risk of theft.
Terms & conditions
Ethical Volunteering with Hair Aid
At Hair Aid, our ethos is not driven by profit margins or shareholder interests. We prioritise ethical, sustainable, and responsible volunteering initiatives. Our unwavering commitment ensures that all our programs are primarily geared towards fostering positive impacts on local communities and their environments.
Collaboration with Local Partners
To enhance the volunteering experience and create a meaningful impact, Hair Aid collaborates extensively with in-country local organisations.
Such partnerships catalyse local employment opportunities, encompassing roles for transport drivers, project coordinators, chefs, janitorial staff, private cab services, local independent stores, and regional eateries. These collaborations ensure that the local workforce benefits directly, with no job displacement due to the introduction of volunteers. Furthermore, our local partners possess an intrinsic understanding of where assistance is most critically required.
We consistently evaluate and refine our programs, maintain open lines of communication with our local teams, and value feedback from our volunteers.
Our on-ground coordinators play a pivotal role in facilitating translations, elucidating cultural nuances to volunteers, and offering guided tours of the locality. Your immersive experience and contribution to the community is our utmost priority.
TERMS AND CONDITIONS OF SERVICE - HAIR AID INC.
Your access and use of www.hairaid.org.au are subject to the following terms and conditions and is an agreement between you (the individual) and Hair Aid Inc. “Hair Aid” , “us” , “we” , “our” refer to Hair Aid Inc.
When you submit an online application for a Hair Aid Inc. activity, project or service, you are agreeing to the Terms and Conditions listed below.
By applying to volunteer with Hair Aid Inc. you would agree to the following terms:
Privacy Policy
You agree to the privacy policy set out in the Privacy Policy of Hair Aid Inc. You can read it at xxx
Travel
Hair Aid Inc. does not arrange flights or make any travel arrangements to your project location. It is your own responsibility to arrange your own air fares and travel to the project location. Hair Aid Inc. provides advice and pre departure information to you, it is your responsibility to obtain all necessary travel documents, such as passports, immunisations, travel insurance, Doctor letter if carrying personal medicines, visa, work permits etc.
You are responsible for ensuring your travel documents are complete and up to date for your travel. Hair Aid Inc. cannot accept the responsibility if entry is denied to a country due to incorrect visa or travel documents.
Travel Insurance
Travel insurance is compulsory for all participants of Hair Aid Inc.. All participants need to buy full comprehensive medical insurance for their time of stay in our project. It is your sole responsibility to purchase your own travel insurance.
Please ask us for details at team@hairaid.org.au for more details on how to buy Insurance from Hair Aid Inc.’s travel agent partner. The Insurance is provided by a third party vendor and Hair Aid Inc. does not take any responsibility towards claims or disputes with the Insurance provider with the client.
No Refund would be provided for the payment made towards buying Medical/Travel Insurance from Hair Aid Inc.’s travel agent partner.
Refund Policy
Hair Aid Inc. provides highly affordable projects and our application costs are amongst the lowest, as a result we do not provide a complete refund policy. Please read the details of application and project fee payments below.
Deposit
Deposit is non refundable. The deposit amount of $500 covers administration charges and is not refundable.
Project Fee
You will find the complete project costs on each project page on the website. Hair Aid Inc. reserves the right to change the project fee anytime without any prior information. All project fee are due 30 days from your project start date, if you fail to make your project fee payment before this time Vo Hair Aid Inc. has the right to cancel your project attendance.
Cancelation of Project by You
Hair Aid Inc. needs to get cancelation requests at least 30 days before your project start date. Hair Aid Inc. incurs a lot of charges in order to provide suitable projects to the client.
Our cancellation policy for all projects is:
- If you cancel 60 days before your project start date – 70% refund of project fee (less $50 admin charges) – No Refund of Deposit
- If you cancel between 60 – 30 days before project start date – 50% refund of project fee (less $50 admin charges) – No Refund of Deposit
- If you cancel within 30 days of your project start date – No Refund of project fee – No Refund of Deposit
- Cancellation after project start date - No Refund of project fee – No Refund of Deposit
Cancellation of project by Hair Aid Inc
In case Hair Aid Inc. has to cancel your project due to certain operational reasons, Hair Aid Inc. will refund part of the remaining time period of the project fee calculated on a pro-rata basis excluding the deposit fee of $500 and 7% (seven percent) bank charges.
If your project is cancelled by Hair Aid Inc. due to any uncertain natural calamities (for example – earthquake, floods, typhoon, cyclone, tsunami etc.) or due to any Pandemic/Epidemic, your Project & Deposit would not be refunded under such circumstances. Under such scenario, Hair Aid Inc. would be offering to change the dates of the project without levying any date change fees or charges.
Payment of refunds
Hair Aid Inc. will refund the applicable refund amount to the client within 30 (thirty) days of confirmation of cancellation.
Hair Aid Inc. would not provide any compensation whatsoever for any of its projects.
Online Payment
Hair Aid Inc. reserves the right to add a 4% international banking fee, which is charged at the time of online payment.
Project Change by you
All project participants are allowed to make ONE change to their choice of project and dates applied for (at no extra charges) before their placement has been confirmed by Hair Aid Inc.. A charge of $100 is applicable for any subsequent change to the project from your side.
Use of Photos and Feedback
By agreeing to the terms and conditions you agree that Hair Aid Inc. can use your photos and written feedback while at the project to post on its website www.hairaid.org.au Hair Aid Inc. might use such material for marketing or promotion in form of brochure, emails or on its website. Hair Aid Inc. also uses photos and material from our partners and affiliations abroad and is not responsible for a claims arising towards that material / photos / content. This includes photos and videos posted on our Facebook page and other social media network sites.
Personal Risks
The volunteer acknowledges and accepts the responsibilities and risks associated with their agreement to travel to, temporarily live in and provide volunteer services in a developing country. Such travel and volunteer work can be often hazardous and involves a certain degree of risk, inherently dangerous activities and personal perils to the volunteer, both foreseen and unforeseen, all of which are fully accepted by and solely assumed by the volunteer. Therefore, Hair Aid Inc. including any and all of its employees, managers, directors, shareholders, host families and host country partner organizations are not liable, to the maximum extent of the law, for any loss or harm the volunteer or associates may suffer, including but not limited to loss caused by:
- Personal injury
- Accommodation
- Transportation
- Safety
- Hygiene
- Civil Unrest
- Dangers associated with wild or other animals
- Religious Activities
- High Altitude
- Food
- Water
- Emotional injury
- Death
- Illness or disease
- War or Act of Terrorism
- Damage to or loss of property
- Accident or illness in remote regions without means of rapid evacuation or availability of medical supplies and facilities
- Adequacy of medical attention once provided
You accept and acknowledge and confirm that personal injury or illness, emotional trauma, property damage and death can occur by natural causes or activities of persons or animals, either as a result of negligence or because of other reasons.
By applying for our projects online your confirm that you have read and agree to our terms & you are waiving of any Liability that, amongst other things:
- Forever releases us, our owners, our directors, our shareholders, our employees and any persons or groups associated to us of all liability;
- Forever signifies that you are waiving any claims against us, our owners, our directors, our shareholders, our employees and any persons or groups associated to us, and expressly assuming all risks associated with participating in any of our projects.
Vaccinations and Health
We do not offer a list of suggested immunizations. Please contact your own doctor and follow their advice regarding immunisations and travel health tips based on such publicly available sources as the World Health Organisation. While the management team and project leaders have extensive knowledge of the areas you will visit, you understand that they are not medical professionals and have no medical expertise whatsoever. Hair Aid Inc. strongly recommends all our participants visit a medical professional before your trip; however, it is your sole responsibility to arrange and determine any required immunizations and medical procedures that you may need before, during and after your time in the field with us. It is your sole responsibility to arrange and administer any vaccinations/immunizations required to be taken for travel to the country of your project.
Furthermore, you accept and acknowledge that we have no responsibility regarding the adequacy of any medical care, medical equipment, medical supplies and or any evacuation plan that may be provided to you before, during or after your project. You are solely responsible for your own welfare, and you accept and acknowledge any and all risks of personal injury or illness, emotional trauma, property damage and death that may occur as a result of you joining one of our projects.
‘Hair Aid Inc is an Agent to provide projects
You understand that ‘Hair Aid Inc is an agent acting on behalf of suppliers, hereinafter “Local Partners/Local Coordinators” You accept, understand and acknowledge that we organize, promote and offer projects that offer accommodation, transportation and other services provided by our Local Partners/Local Coordinators, which are independent and separate entities from Vol Hair Aid Inc, and over which we have no authority or oversight.
Some examples of Local Partners include but are not limited to hotels, restaurants, taxi drivers, tour guides and travel agencies, as well as the entities where you may volunteer in, for example local community centres, community residential reserves, including street and slum communities, clinics and hospitals, nonprofits, local travel companies, local coordinators offices, staff of other local hosting companies and schools, government buildings, parliament, and other government agencies.
By applying for our projects online your confirm that you have read and agree to our terms & you are waiving us of any Liability that, amongst other things forever releases us, our owners, our directors, our shareholders, our employees and any persons or groups associated to us of all liability related to:
- Any of our Local Partners´ negligent or wilful acts, or failures to act including, without limitation, their partial or complete failure to deliver services to you; any personal injury or illness, emotional trauma, property damage or death which arises out of any service provided to you by our Local Partners;
- Any error, misrepresentation or mistake, whether intentional or unintentional, made by any of our Local Partners/Local Coordinators, local staff members, travel companies etc.
Code of Conduct
You agree that you would abide by the rules and regulations set out by our partner organizations in the home country. If we or our in-country partners find your behavior unsatisfactory due to drugs, alcohol, stress, abuse or a medical condition. Your project would be terminated under the following conditions:
- If we find that you are engaged in any illegal activities or convicted of any criminal activities before or during the Project Period
- If it is believed that any of your action or behaviour is threatening or unacceptable to the society or anyone involved with the project based on the judgment of the project staff and/or the in country coordinator.
- Any information provided by you to Hair Aid Inc. during the time of enrolment is incorrect.
- You voluntarily decide to opt out of the project in between.
- If you are found taking drugs or using such material while in the project.
- If you do not observe the Code Of Conduct in your host country.
- In case the agreement is terminated due to any of the above reasons or reasons relating to the above, you will not be entitled to any refund from Hair Aid Inc.
Hair Aid Inc. has the right to cancel any placement of an enrolled volunteer before start date.
Disclaimer
- User expressly agrees that use of Hair Aid Inc.is at user's sole risk. Neither Hair Aid Inc. its affiliates nor any of their respective employees, agents, third party content providers or licensors warrant that Hair Aid Inc. will be uninterrupted or error free; nor do they make any warranty as to the results that may be obtained from use of Hair Aid Inc, or as to the accuracy, reliability or content of any information, service, or merchandise provided through Hair Aid Inc.
- Hair Aid Inc.is provided on an "as is" basis without warranties of any kind, either express or implied, including, but not limited to, warranties of title or implied warranties of merchantability or fitness for a particular purpose, other than those warranties which are implied by and incapable of exclusion, restriction or modification under the laws applicable to this agreement.
- In no event will Hair Aid Inc. or any person or entity involved in creating, producing or distributing Hair Aid Inc. or the Regpack software/content, be liable for any damages, including, without limitation, direct, indirect, incidental, special, consequential or punitive damages arising out of the use of or inability to use Hair Aid Inc. User hereby acknowledges that the provisions of this section shall apply to all content on Hair Aid Inc
- Hair Aid Inc. does not take any direct responsibly for the use of third party online payment facility. PAYPAL will not be responsible for any malfunction in their software for online payment. All disputes arising with Credit Card fraud will Directly be dealt with your own Bank or PAYPAL (Depending on the payment method you used for Payment).
- In addition to the terms set forth above, neither Hair Aid Inc., nor its affiliates, information providers or content partners shall be liable regardless of the cause or duration, for any errors, inaccuracies, omissions, or other defects in, or untimeliness or inauthenticity of, the information contained within Hair Aid Inc., or for any delay or interruption in the transmission thereof to the user, or for any claims or losses arising therefrom or occasioned thereby. None of the foregoing parties shall be liable for any third-party claims or losses of any nature, including, but not limited to, lost profits, punitive or consequential damages. Neither Hair Aid Inc. nor its affiliates, information providers or content providers warrant or guarantee the timeliness, sequence, accuracy or completeness of this information. Additionally, there are no warranties as to the results obtained from the use of the information.
- Hair Aid Inc. does not take any responsibility of photos and documentation provided by our partners and affiliations abroad, who might supply such material to other businesses of similar nature as well. If anyone has any objection to any part of the site, will write to us formally, for us to take appropriate action.
- Hair Aid Inc. does not take any responsibility of any third party links from our site and will not be held responsible for content or service provided on those sites.
- Hair Aid Inc. does not have any affiliation or ownership or any connection with any other charity and as such the use of the Hair Aid Inc brand is prohibited as is copying content from our website, without our permission.
Legal Binding
These Terms set out by Hair Aid Inc. shall be legally binding upon you, your family, heirs, administrators, executors and legal representatives. In accepting this document & by applying for our projects, you are not relying upon any oral or written representations or statements made by us other than what is set forth in these Terms.
Governing Law
Hair Aid Inc. will only deal with any disputes or charges in Australia and is governed by Australian Law. All copyright issues including others will only be dealt in an Australian court of Law. All disputes and cases will be solved in Australia only.
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